ATLANTA — For nearly five months, a Cobb County woman has been trying to get her money back after being sold empty Apple gift cards at a local Whole Foods.
“I attempted to upload them, and it said zero balance. So, I’m like, ‘What do you mean zero balance?’” Lashonda Jackson told Channel 2 consumer investigator Justin Gray.
She purchased the Apple gift cards in November for her daughter and mother as presents for the holidays.
It was that same day when she got home, she realized they had zero balances.
“These are two gift cards for $500 each, which is a significant amount of money,” Jackson said.
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Jackson said Whole Foods, where she bought the cards, told her it was Apple’s responsibility. Apple told her it was Whole Foods.
For nearly 5 months now, she has been unable to get a refund, even though she did all the things security experts suggest. She saved her receipts and even the original packaging.
“I’m not doing any more gift cards. People don’t stand behind their products,” Jackson said.
A Whole Foods spokesperson told Gray they are looking into the case and take these situations seriously.
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