DAYTONA BEACH SHORES, Fla. — An elderly couple claims they were duped by a major timeshare company and ended up with a surprise bill for over $55,000.
Joseph and Sandy Parks said they already had a timeshare that was paid off years ago, but claim two salesmen tricked them into signing a really bad deal.
The Sea Club IV Resort, located right on the water in Daytona Beach Shores, was the perfect place for the Parks to enjoy their timeshare that was originally bought by Sandy’s parents decades ago.
“We actually enjoyed it back when we had no money to take the kids on vacation, they would give us their week,” she said.
[DOWNLOAD: Free WSB-TV News app for alerts as news breaks]
Even now in their golden years, they still enjoyed it. So much so, they were intrigued when two men from Capital Vacations suggested a change.
According to Sandy, the salesmen told them they could trade out their week for points - a move that would offer more options and flexibility to check out other Capital Vacations Resorts.
“They made it sound like this is great. You know, you’re just switching your week to points,” she said.
The Parks said they were bombarded with information, and despite a lengthy presentation, there was high pressure to sign the documents quickly.
“But never once did they say that there was going to be any cost involved,” she said.
It wasn’t until weeks later, a surprise bill arrived that made them take another look at their contract.
It turns out it was to purchase additional timeshares for more than $55,000.
“And we about fell out of our seat. We could not believe it,” she said.
Not only that, but they claim the sales agents entered false income information, making it appear as if they made more money than they do in order to get them qualified for credit cards to start paying on their new timeshares.
Capital Vacations gets just over a one star rating on Yelp.
Review after review issue warnings like: “They will flat out lie to you;” “Horrible. Liars. Do on trust capital vacations...they will lie and tell you anything to get you to buy;” and “Their salespeople are deceitful and their contract does not align with what was verbally promised.”
Channel 2′s Justin Gray contacted Capital Vacations and asked about the consumer concerns in those types of posts and from the Parks.
The company responded by email, “At this time, we do not have a comment.”
“I don’t know how they could live with themselves. I don’t know how they could sleep at night doing this to people,” Sandy said.
She wants others to know to make sure you read and understand everything you are signing, especially when it comes to dealing with a timeshare contract like theirs that was 27 pages long.
TRENDING STORIES:
- US Postal Service says it has suspended inbound packages from China, Hong Kong
- Atlanta-based designer featured in Target campaign feels ‘gaslit’ after DEI changes
- Former DA breaks down as she testifies in illegal interference trial over handling of Arbery case
[SIGN UP: WSB-TV Daily Headlines Newsletter]
©2025 Cox Media Group
